Thank you for choosing www.wireorganizerbundle.com! To ensure that you have a pleasant shopping experience, we have formulated the following refund terms, please read carefully:
- Refund Application
If you are not satisfied with the product you purchased, or want to apply for a refund for other reasons, you can submit a refund application within 14 days of receiving the product. Please ensure that the product is not damaged and keeps the original packaging to be eligible for a refund. - Refund Conditions
You can apply for a refund in the following situations:
The product has manufacturing defects or quality problems.
The product does not match the description of your order.
The order was damaged during transportation.
Circumstances that do not meet the refund conditions include but are not limited to:
The product has been used or damaged.
Orders that exceed the refund application time limit.
Damage or improper use caused by human factors.
- Refund Process
Submit an application: Please submit a refund application through the customer service email or customer service phone on our website, and provide the order number and relevant information.
Review and confirmation: We will review the application within 2 working days after receiving the refund application and notify you of the review results by email.
Return operation: If the review is passed, you need to return the product as required and keep the original packaging. Please be sure to keep the delivery receipt.
Refund processing: Once we receive the returned product and confirm that it is correct, the refund will be processed within 2 working days, and the refund amount will be returned to your payment account in the original way. - Shipping responsibility
After the refund application is approved, if the return is caused by our reasons (such as wrong goods, product quality problems), the shipping cost will be borne by us; if the refund is applied for personal reasons (such as dislike, wrong order, etc.), the return shipping cost will be borne by you. - Contact information
If you have any questions about the refund terms or need further help, please feel free to contact our customer service team. We will serve you wholeheartedly and ensure that your refund application is processed in a timely manner.
Thank you for your trust and support for our products, we look forward to continuing to provide you with quality service!