Please read the following terms carefully before using our website and purchasing our metal cable ties. These terms are designed to help you better understand our products, services and related policies.

1. Product Quality
   Our metal cable ties are made of high-quality materials and undergo rigorous quality inspections. We promise that the products we sell meet international standards and have good durability under normal use conditions. If the product you received has quality problems, please contact our customer service department in time and we will provide you with a solution.
2. Return and Exchange Policy
   We understand that you may need to return or exchange the product after receiving it. If the product has not been used within 14 days of arrival and the packaging is intact, you can apply for a return or exchange. Please make sure to provide relevant order information and proof of purchase when applying for a return or exchange.
3. Shipping and Delivery
   We will process and ship within 48 hours of confirming the order. Delivery time varies by region and is usually delivered within 5 working days. If your order is not delivered within the estimated time, please contact us in time.
4. Order Cancellation
   Once the order is confirmed, you have 48 hours to cancel it. If you wish to cancel your order, please contact our customer service team as soon as possible for assistance.
5. Warranty Policy
   We offer a limited warranty on all metal cable ties. You can apply for a warranty for product failure due to material or workmanship problems from the date of purchase. Wear and tear under normal use is not covered by the warranty.
6. Customer Responsibilities
   When using our products, customers should ensure that the products are used in appropriate application scenarios and follow the product instructions and usage guidelines. We are not responsible for losses or injuries caused by improper use of the products.
7. Privacy Protection
   We are committed to respecting and protecting your privacy. All customer information is only used for order processing and customer service and will not be disclosed to third parties. For more information, please refer to our Privacy Policy.
8. Contact Us
   If you have any questions about the above terms or need further information, please feel free to contact our customer service team. We will be happy to help you.

Thank you for your support and trust in us, we look forward to providing you with quality products and services!